Delivery across Serbia · Cash on delivery or card
Hana

Information

Returns and complaints

Last updated: 5 September 2026

Note: the site has not officially launched and is not accepting orders. These terms describe how the site works today and will be completed before sales begin.

Right of withdrawal

As a consumer you may withdraw from a distance contract within 14 days of receiving the goods, without giving a reason, under the consumer protection law of the Republic of Serbia.

Complaints

If a product arrives damaged or does not match its description, contact us and we will resolve it. The statutory deadline to respond to a complaint is 8 days.

Seller details

  • Legal name: TO BE COMPLETED
  • Address: TO BE COMPLETED
  • PIB: TO BE COMPLETED
  • Company number: TO BE COMPLETED
  • Email: TO BE COMPLETED
  • Phone: TO BE COMPLETED